So recently I attended the 2nd ACT Virtual Community Cabinet on Twitter. Interested in how it all panned out in terms of influence, social reach and otherwise I decided to do a little number crunching on the session.
Stats and posts were taken using the hashtag #actvcc. I started from the announcement 15 minutes prior to the session, to 15 minutes after. 503 individual tweets later, we have our data that I’ll be using.
For a visual, here is the raw tag cloud of post content for the hour and a half session. This doesn’t include the names of the original poster, just mentions.
Well… I suppose it’s a good thing that our MLA’s are doing their bit and staying the most active throughout the hour and a half. One thing I did note was there was a very high amount of “Thanks” posts.
Another thing to note with this is 258 of the tweets were@ mentions directed at another user.A lot of common words aside, the session resulted in a lot of focus directed at transportation, similar to the last virtual community cabinet. Housing affordability and general kudos were high on the list as well.
A quick summary of common words:
RT popped up 18 times.
Action popped up 9 times. A quick note though, this can be a bit of a false positive as it may refer to either our local bus service, or “taking action”. Either way, take that as you will. Combined with ‘bus’ occurring 5 times throughout the session it would be safe to assume at least half of those will be related to transport. In addition, ‘planning’ and ‘network’ was mentioned 5 times, all related to buses and public transport.
‘Thanks’ popped up 9 times, as well. See what I meant about general kudos?
‘FOI’, or Freedom of Information was mentioned 6 times. A number of posts were related to the push for more open governments. Mentions of Government 2.0 were present too.
“Government 2.0 involves a public policy shift to create a culture of openness and transparency, where government is willing to engage with and listen to its citizens; and to make available the vast national resource of non-sensitive public sector information (PSI). Government 2.0 empowers citizens and public servants alike to directly collaborate in their own governance by harnessing the opportunities presented by technology.”
See more @ http://www.finance.gov.au/publications/gov20taskforcereport/chapter1.htm
The words ‘Public’ and ‘Sector’ were mentioned 6 times apiece. This brings up an interesting point – a lot of people during the session, including myself seemed to be very in tune with Australian politics. A quick search of the Twitter hashtag #auspol would give the same impression.
‘Health’ was another strong contender, with 11 mentions. Much debated was syringes for prisoners & 60% of prisoners testing positive for Hepatitis C. Birth centres were also mentioned a few times.
10 mentions of ‘housing’ were also made, but with no real focus on a particular topic. Covered topics included; Green initiatives, Solar, affordability, suitability and government housing.
All that said and done, we then get to the raw data for the evening. This includes active users, as well as mentions, common words… you get the idea.
Another impressive factor is the number of users reached in the one twitter conversation. For example, just taking the Top 10 users engaged in the session by influence and ‘reach’ alone, we have the following:
‘Reach’ is the number of users a particular tweet will reach. Impressions are the number of tweets that user made over the course of a period multiplied by their reach.
After the impressions, we then have total tweets/user activity. Katy Gallagher lead tweet counts, with Simon Corbell and Andrew Barr quite active as well.
The @ACTVCC account was engaging as well, I would assume run by a staff member present with our MLA’s. Then come a number of local faces, then Joy Burch. Better pick up your game there Joy!
Overall, my view of the ‘event’ as such is positive. It’s good to see the ACT cabinet members getting on board with modern communication mediums, even if half the posts were mundane. It seemed to me however, that many people were still not sure of what the ‘Virtual Community Cabinet’ was, or entailed, but on the upshot – it was answered quite quickly by other Twitter users engaged in the conversation.
I did agree with this one post highlighted on the RiotACT:
It also is a point that such an initiative is pretty new throughout the world. Many politicians will have a Twitter presence, but to me they seem much more to be advertising as opposed to an actual social presence. The virtual community cabinet shows that an open online discussion can indeed exist, but some moderation may be required. Much discussion tonight (I daresay at least 10%) would have consisted of ‘great idea!’ and ‘thanks!’ tweets – Whilst yes, the initiative is new, a lot of the quality was hard to find in amongst the quantity. I can’t exactly claim myself innocent of this either, however. (hypocrite, I know, right?)
Anyhow, I would like to see more community engagement by governments. The open nature of Twitter keeps things constructive as long as the general community does, which… well. In this case it does.
Anyhow, that’s it from me for tonight.
- Jae
















